Learning & Development
"We achieve what we do because of our people. We choose them very carefully, and just as important, they choose us very carefully”
Maurice Flanagan, Executive Vice Chairman - Emirates Airline & Group
People are the heart and soul of the Emirates Group, therefore recruiting, training and retaining high calibre people is one of the core values of the business.
In recognition of the importance of self-development and increasing knowledge and skills, Emirates operates high calibre training programmes which are accessible to all individuals across the Group.
These courses are facilitated through a variety of mediums including classroom based, on-the-job, online (eLearning), practical assessment, simulation, project based or a combination of these options (blended).
A network of Learning Resource Centres (LRC) exist in various Emirates Group buildings in Dubai, providing an environment for self or group-based study away from the busy workplace. In addition to this, ‘My Learning Zone’ is the Emirates Group learning portal. It provides a one-stop location for accessing training and development information and for online learning courses for all employees.
The medical clinic has Continuing Medical Education (CME) meetings on an almost weekly basis. Some of these feature outside specialists and some are provided as in-house training sessions. It is expected that all doctors will contribute to a CME session annually, and if attending an overseas conference or course, we expect relevant, up-to-date information to be conveyed back to the clinic to benefit all staff members.
There are always lectures on-going in the community, and a number of conferences run within Dubai, of varying standards. This is improving with the development of Dubai Health Care City and the introduction of a number of satellite clinics for internationally recognised medical organisations. There may be an opportunity to attend overseas conferences after the first year with Emirates, depending on staffing and budget criteria. However, due to the travel opportunities within Emirates, many staff members choose to study during their annual leave, at facilities and locations they have not previously been able to attend.